Frequently Asked Questions
Everything you need to know about our fresh food delivery from Miami to your doorstep.
How do you ensure food remains fresh during transit?
We use eco-friendly insulated liners and medical-grade cold packs designed to maintain optimal temperatures for up to 48 hours, ensuring your order arrives as fresh as it left our Miami kitchen.
Do you offer nationwide shipping?
Yes, we ship to all 48 contiguous states. While we are based in Miami, our logistics network allows us to provide reliable refrigerated shipping across the country.
What is your return policy for perishable items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or compromised, please contact our support team within 24 hours for a full refund or replacement.
How can I track my delivery?
Once your order is processed, you will receive an email with a tracking number and a real-time delivery link so you can monitor your package from our facility to your home.
Are there options for dietary restrictions?
Absolutely. We offer a variety of gluten-free, vegan, and keto-friendly options. Each product page features a full list of ingredients and nutritional information to help you make informed choices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a secure checkout experience.